A Guide to Maximizing Your Chicago Living Experience with the RentCafe Resident App

July 10, 2024

Unlocking the full potential of urban living in Chicago just got easier with the RentCafe Resident App. Whether you're a seasoned city dweller or new to the Windy City, this comprehensive guide offers invaluable tips for making the most of your rental journey with Reside Living.  If you have an Apple iPhone or Android, go to the Apple app store here or Google Play here to download this convenient app!


What is the RentCafe Resident App?


A woman is holding a cell phone next to a cup of coffee.

Check out this guide on using the RentCafe App, helping you simplify your rental experience like never before! Let’s walk through downloading the RentCafe app and setting up auto-pay for hassle-free rent payments. Additionally, we'll demonstrate how to efficiently submit maintenance requests through the app, simplifying the process of keeping your living space in top condition. You'll have everything you need to unlock the full potential of the RentCafe app, transforming your renting experience into one of convenience, efficiency, and peace of mind.



How To Download the RentCafe App


A close up of the app store icon on a phone

Reside residents can download the resident app by following the below instructions.


1. Install the
RentCafe app from your app store.

2. Open the app after installation.

3. Follow the on-screen prompts to either create a new account or log in if you already have one.

4. Once logged in, you can manage your existing Reside Living lease.


Setting Up Autopay


A woman is holding a credit card while using a laptop computer.

Setting up auto-pay in the RentCafe app is quick and easy with just a few simple steps:


1. Log in to your RentCafe account using your credentials.

2. Navigate to "Payments" or "Account Settings" and find "AutoPay."

3. Click the blue "+" button to start setting up auto-pay.

4. Choose between paying in full or sharing the payment with roommates.

5. Enter your payment account details, including preferred method and dates.

6. Confirm the setup by clicking "Setup Autopay" and then "Done."

7. Look out for a confirmation email verifying your auto-pay setup.


Once set up, enjoy hassle-free and on-time rental payments through RentCafe!



Submitting Maintenance Requests


A hammer , pliers , screwdriver , wrench , tape measure and screws are on a table.

Submitting maintenance requests through the RentCafe app is a simple process that puts you in control of your living space's upkeep. Here are the steps:


1. Log in to your RentCafe account and go to the app's home screen.

2. Click on "Request Maintenance."

3. Choose the priority level, maintenance category, and specific location.

4. Provide a detailed description of the issue and attach photos if needed.

5. Review the default selections in "Property Access" and "Additional Information."

6. Click "Submit" to send your maintenance request to the property management team.


With RentCafe, managing maintenance issues is straightforward, ensuring your living space stays comfortable and satisfying.


Simplify Renting in Chicago


A tall building with a lot of windows against a blue sky.

Now that you've mastered the ins and outs of the RentCafe Resident app, be sure to make use of this convenient app to enhance your renting experience at Reside Living. By learning how to download the app, set up auto-pay, and submit maintenance requests, you've unlocked a world of convenience and efficiency. With just a few taps on your smartphone, you can access all the essential features you need to manage your apartment seamlessly, from paying rent on time to ensuring timely maintenance fixes. We hope this guide on how to use the RentCafe App is useful to you and your rental experience in Chicago! Happy renting!

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